Byram Healthcare - Collector, Associate

Posted:
9/18/2024, 12:16:21 PM

Location(s):
Salt Lake City, Utah, United States ⋅ Utah, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after 30 days of employment
  • Employee stock purchase plan
  • Tuition reimbursement
  • Development opportunities to grow your career with a global company

POSITION SUMMARY

The representative is to service the needs of our customers by accurately billing customer invoices, follow-up with payers to facilitate uninterrupted cash flow, and taking immediate action on invoices with payer related issues.

CORE RESPONSIBILITIES

• Contact insurance companies to identify issues related to unpaid claims, 
   including review of insurance correspondence.

• Ability to edit and resubmit claims to various insurances either electronically or by paper. 

• Document activities in various systems in an efficient accurate and timely manner. 

• Ability to write appeal letters, evaluate and secure the needed documentation from medical 
   providers to justify medical necessity. 

• Consistently meet and attain required Key Performance Indicators (KPIs).

• Identify and report denial trends from payers. 

• Perform other duties as required. 

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent required. 
• 1-2 years of medical collections/billing, or medical office front desk preferred. 

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficient written and verbal communication skills. 
• Proficient with MS Office and the ability to navigate multiple platforms.
• Ability to learn Byram products and therapies. 
• Strong analytical and time management skills. 
• Familiarity with medical terminology. 

ADDITIONAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.