Johnson Controls is the global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine building performance to serve people, places, and the planet.

Our Industrial Refrigeration (IREF) division delivers project, maintenance, and service solutions supporting manufacturing, cold storage, and R&D testing. As the OEM for SABROE, Frick Compressors, and York products, our nationally based engineers provide planned, preventative, and reactive services across sectors including food & beverage, cold storage, leisure, pharma, and automotive.

We’re hiring a Service Coordinator with strong organisational skills to manage service support teams and ensure timely, high-quality customer service for maintenance and repairs. This is a full time and permanent position based in our office in Belshill.

What We Offer

• Competitive salary

• Permanent, full-time contract (Mon–Fri)

• 25 days annual leave + bank holidays + holiday buy-back

• Pension (up to 7% employer match)

• Life assurance, EAP, referral scheme, and product discounts

• Commitment to safety via our Zero Harm policy

• Access to business resource groups

Key Responsibilities

• Engineer scheduling and utilisation

• Planner and timesheet management

• Job creation (maintenance, quoted, reactive)

• Parts ordering and customer communication

• PO handling, invoicing, quotations, WIP management

• KPI tracking and compliance (EHS, FGAS)

• Maintaining training matrix

What We’re Looking For

Essential:

• Strong organisational skills

• Customer-focused mindset

• Ability to prioritise and work independently

• Positive, team-oriented attitude

• Adaptability in a dynamic environment

Preferred:

• Experience in a similar role

• Technical background

Join our team and thrive in a culture where your ideas are valued, your work is respected, and your growth is supported—with great rewards and a strong team ethos.

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