Work Location:

Greenville, South Carolina, United States of America

Hours:

40

Pay Details:

$86,840 - $130,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Compliance

Job Description:

Department Overview:

U.S. Compliance Testing (USCT) is a centralized compliance testing team within the Compliance Department that conducts independent, risk-based compliance testing to assess the effectiveness of operational procedures and key controls over regulatory compliance. 

This Compliance Testing Manager role will play a key part in the Bank's second line Compliance oversight over the quality of first line 1B testing.   This role will be directly responsible for leading a team of Compliance Testing Specialists in the execution of ongoing compliance reviews specifically focused on reviewing the quality of first line 1B testing.  Testing oversight will specifically assess compliance with applicable consumer protection laws, rules, and regulations (e.g. Reg. B, Equal Credit Opportunity Act; Reg. Z, Truth in Lending Act; Reg. X, Real Estate Settlement Procedures Act; Reg. DD, Truth in Savings; Reg. V, Fair Credit Reporting Act; Servicemembers Civil Relief Act; UDAAP; etc.).  

The role will work closely with other colleagues across the Compliance Department and will routinely interact with business line management from the first line 1B testing program to strengthen the overall Compliance Management System at TD Bank.  

Prior testing, audit or business operations experience in areas involving regulatory compliance will be vital to successfully performing this role.

Please take some time to review the preferred background & experience listed below for this role.

The above details are specific to the role which is outlined in the general summary below.

Job Summary:

The Compliance Testing Manager leads and develops team(s) responsible for planning and overseeing independent Compliance testing.  This role is responsible for leading all phases of the assigned testing engagement.  Provides guidance, leadership, coaching, and development to achieve desired operational results and professional/personal development objectives for their team.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Leads and manages a team of specialists in executing Compliance Testing engagements for a TDBG business segment area
• Typically a subject matter expert for a functional area
• Key contact for business management and dealing with non-routine information
• Focus is on short to mid-term planning (6 -12 months)
• Deep knowledge and understanding of businesses and organizational practices/disciplines
• Sets operational team direction and collaborates with others to execute on common goals
• Oversees management of team requiring workforce to decision on acceptable level of risk- Moderate to High risk potential (loss/reputational) for functional area

Education & Experience:

• Undergraduate degree or equivalent work experience
• 7+ years of experience

Preferred Background & Experience:

• Prior testing, audit or business operations experience in areas involving regulatory compliance.
• Prior experience leading teams involved in the execution of testing or audit engagements.
• Experience with banking consumer protection laws, rules, and regulations (e.g. Reg. B, Equal Credit Opportunity Act; Reg. Z, Truth in Lending Act; Reg. X, Real Estate Settlement Procedures Act; Reg. DD, Truth in Savings; Reg. V, Fair Credit Reporting Act; Servicemembers Civil Relief Act; UDAAP; etc.)
• Detail oriented and well-developed organizational, time management and project management skills
• Strong verbal and written communication skills
• Ability to lead a team and manage multiple tasks and competing priorities.
• Proficiency with Microsoft Office applications

Customer Accountabilities:

• Manages teams of Compliance Testing analysts/specialists in the execution of Compliance Testing engagements and validation of action plans in accordance with established standards
• Conducts skilled analytical research and analysis as part of testing engagement and initiatives
• Understands risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practices
• Develops strong relationships and works collaboratively with key partners and client
• Oversees/leads the testing engagement, including communications and the reporting processes
• Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization
• Proactively identifies matters which require additional attention, further escalation or review, and liaises with the appropriate staff to resolve

Shareholder Accountabilities:

• Contributes to the development of the operational plan and operationalizes the plan and delivers on assigned service or functionality
• Effectively leads a team of Compliance Specialists to deliver quality results and meet assigned timelines
• Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
• Aligns the team to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines
• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
• Contributes to the review of internal processes and activities and provides subject matter expertise to assist in identifying potential opportunities to improve operational efficiencies for area of responsibility
• Actively manages relationships and works closely with management to provide guidance, expertise direction on compliance requirements to drive consistent compliant outcomes
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership and guidance
• Sets targets and objectives for the team, and delivers results
• Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
• Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

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Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.