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Job Title

Shared Services Engineering & Delivery Lead

Department

IT

Location

UK - London

Reports to Head of Delivery

 Role purpose

The Shared Services Engineering & Delivery Lead has end-to-end view and ownership of the Claims, Finance and Ceded Reinsurance domain, primarily responsible for delivering the business strategy. 

The incumbent provides overall direction and guidance to software engineering managers, software engineers, quality assurance engineers and business systems analysts.  She/he drives software development across multiple teams and phases to ensure execution of project work plans. Determines department priorities and ensures software development & data management objectives are met.

 Key Responsibilities

• Ownership of the strategic vision and roadmap for all Product(s) within their domain.
• Captures and prioritises market and environmental trends, business strategies and objectives, and identifies the business benefits of alternative strategies.
• Establishes the contribution that technology can make to business objectives, conducting feasibility studies, producing high-level business models, and preparing business cases.
• Ensures agile teams deliver consistently to the business with a strong leaning to improving capability and capacity in the team to deliver greater business value.
• Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices. Responsible for effective and timely development of new and/or enhanced systems/technologies.
• Monitors all aspects of the Software Development Lifecycle and Production Support service levels. 
• Ensures high level technical support is provided. Works closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes.
• Prepares business cases, including financial analysis of potential new technologies/systems/applications. 
• Evaluates based on company strategic needs and resource availability. Oversees business analysis, development work and quality assurance of projects for assigned systems/technologies. 
• Collaborates effectively at all levels to prepare strategic plans.  Ensures all levels of business and IT tie into objectives of the company strategy map and budgets.
• Contributes to the development of information technology development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company.
• Continuously reviews the technology needs of supported business functions/processes relative to new technological developments and trends. 
• Keeps abreast of the industry and emerging technology Participates in vendor/strategic partner evaluations and monitors the relationship on an ongoing basis.
• Prepares/manages department budget: P&L forecasting, operational/capital expenditures, contract negotiations and invoice processing.
• Leads and manages Agile team(s) to accomplish objectives through effective recruitment & selection, training & development, performance management and rewards & recognition.

Role Requirements

 Skills / Competencies

The successful candidate will have:

• broad knowledge of software development techniques, processes, methods and best practices. 
• proficiency with various programming languages. Knowledge of application test automation products, processes, and best practices
• proven experience and strong understanding of Agile development and conventional method and its application to company technology needs. 
• High level knowledge/expertise in databases development, implementation, and maintenance of large-scale business applications.
• Strong strategic decision making & long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems.
• Excellent interpersonal, communication, presentation & consultative skills for effective collaboration with senior management and teams.
• Good general business acumen and understanding of the Claims, Finance and Ceded Re business.
• Thorough knowledge of databases technologies, both relational (such as Oracle, SQL Server and PostgreSQL) and non-relational database technologies as such as Memcached, MongoDB and Redis.
• Experience with Insurance / Reinsurance Systems and Data.
• High level knowledge/expertise of Front-end development such as: ReactJS, Webpack, HTML5, CSS, Bootstrap, jQuery, Accessibility and Responsive Layouts UI/UX development experience.
• Knowledge and understanding of AI technologies

 Qualifications & Experience

Required knowledge & skills would typically be acquired through a bachelor’s degree and 10 to 15 years of related experience in software development & architecture design, including project management and business analysis. Significant management experience would typically be required.  Prior experience in financial services, specifically insurance would be highly beneficial.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd