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Driving Phone enabled usage (“PEU”) for Teams Phone within M365 E5 or standalone licenses. Support PEU growth with Microsoft against a set of target accounts.  Additionally, will engage selected Microsoft Operators and Systems Integrators to identify Phone opportunities and help remove blockers. 

 Key Responsibilities:  

• Support the Increase in Teams Phone Enabled Usage (PEU)    
• Generate pipeline and target a percentage of committed pipeline is completed w/in quarter, in accordance with the KPIs   
• Partner inbound/outbound lead sharing   
• Cosell with select operators & Sis   
• Identify opportunities for Unified Agreement expansion to support MW workloads   
• Work with key account team members: ATU, STU, CSAM, CSA, and Partner to understand current account status   
• Lead solution discovery to capture customer need & value (ie. Workshop)   
• Identify compelling moments, illustrate technology, and confirm customer intent.  
• Identify business objectives, sponsors, and establish regular ROB cadence with account teams, customer, & deployment partner  
• Understand technical environment; Orchestrate across Microsoft and Partner resources to build technical case and mitigate technical blockers    
• Identify deployment needs (POC/Pilot) & resources (FT, Unified, Partner), create deployment plan w/ Microsoft and Partner, and secure investment (Partner, Unified, ECIF, etc.)   
• CRM Hygiene 
• Provide weekly insights and measured feedback regarding the Voice of the customer to allow this motion can be expanded and have the desired impact   

Professional:  

 · 2-6+ years sales or customer success experience with technical pre and post sales and technical consulting architecture experience.

· Understanding MS and Partner Ecosystems.

. Preferred for both and open to get the certification in MSFT Teams (MS-700).

• MS-900 Certification.
• MS-700 Certification.

· Executive Level presentation skills. KEY Interpersonal skills: Active listening, empathy, verbal and written communication, confidence, negotiation, critical thinking, respect, collaboration

· Level 250 technical proficiency. 

· In-depth technical expertise and ability to synthetize its complexity to audiences of different levels. 

· Teams Phone knowledge 

· Ability to collaborate across key account team members (AE, CSA, Scale CSM/Architect, PDM, Partner). 

· Foresees and addresses potential technical blockers of consumption. 

· General understanding of Teams Platform capabilities 

· Track record of building deep technical relationships with senior IT experts in large or highly strategic accounts 

· Desire to work in a cooperative environment where one’s growth potential is supported by one’s abilities and attitude.  

· Achievement and success-driven personality motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration.  

· Solid time management skills and ability to work independently or under supervision with a high level of integrity.  

Technical: 

· Advanced knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately. 

· Broad knowledge of consultative/complex technical sales, deployment projects, architecture, design, and implementation. 

· Demonstrated knowledge of identity, authentication, security, privacy, and compliance for cloud and hybrid solutions. 

· Deep domain Broad expertise in cloud infrastructure solutions (i.e. Windows and Linux IaaS, SAP, BCDR, Security, Management, Storage, Networking, OSS, containers and infra as code technologies). 

· Experience using Microsoft Office Suite applications, Dynamics CRM or other CRM experience is a bonus. 

· Passion for cloud technologies and changing the world. 

Education:  

· Preferred: Bachelor’s degree in business, marketing, international business, Computer Science, or Information Technology, Engineering, or experience in related field. 

About Accenture:

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