Project Role : Program/Project Management Lead
Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
Must have skills : Oracle Utilities Customer Care & Billing SPL
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years plus fulltime education

Summary: As an Oracle Utilities Customer Care & Billing SPL Program/Project Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: - Lead the planning and execution of assigned programs, projects, or contracted services, ensuring adherence to standard tools, methodologies, and processes. - Collaborate with cross-functional teams to identify and prioritize business and technology outcomes, ensuring alignment with organizational goals and objectives. - Monitor and control service level agreements, identifying and mitigating risks and issues as necessary. - Communicate program/project status, risks, and issues to stakeholders, ensuring transparency and alignment with expectations. - Ensure timely and accurate reporting of program/project financials, including budget, forecast, and actuals. Professional & Technical Skills: - Must To Have Skills: Strong understanding of Oracle Utilities Customer Care & Billing SPL. - Good To Have Skills: Experience with project management methodologies such as Agile or Waterfall. - Experience leading cross-functional teams to deliver business and technology outcomes. - Strong analytical and problem-solving skills, with the ability to identify and mitigate risks and issues. - Excellent communication and stakeholder management skills, with the ability to communicate complex information to both technical and non-technical audiences. Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Utilities Customer Care & Billing SPL. - The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering impactful business and technology outcomes. - This position is based at our Bengaluru office.

15 years plus fulltime education

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