General Manager - DMC

Posted:
7/24/2024, 5:00:00 PM

Location(s):
Cottenham, England, United Kingdom ⋅ Lewes, England, United Kingdom ⋅ England, United Kingdom ⋅ Tonbridge, England, United Kingdom ⋅ Milton Keynes, England, United Kingdom ⋅ Eastbourne, England, United Kingdom ⋅ Cambridge, England, United Kingdom ⋅ Crawley, England, United Kingdom ⋅ Peterborough, England, United Kingdom ⋅ London, England, United Kingdom

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

Annual salary: up to £80,000.00

General Manager- Damp & Mould

Remote- With the expectations to travel to branches

Full-Time, Permanent position; working 08.00-4.30pm

Offering a Salary up to £80,000 plus company car or £4,800 Car Allowance.

Due to company expansion and development, we are looking for a General Manager to support our fight against Damp & Mould! 

The General Manager will lead the delivery of Damp & Mould Compliance (DMC) services across multiple Social Housing contracts, ensuring sound operational and commercial principles.

This General Manager role is essential in establishing Mears as a leader in proactive DMC management within the housing sector by supporting branches, delivering exceptional services, and driving business development & change.

Mears provide and manage 17,000 homes for local and central Government and are also responsible for keeping 750,000 social housing homes in the UK in good repair.

Mears has 5,400 employees and a footprint across the country. This role will be a pivotal position in moving Mears forward into being a proactive DMC specialist and promoting Mears as a shield for excellence.

We are looking for a General Manager who has proven experience operating on sound Operational works with a trade and or chartered surveying background.

We are looking for skills in motivating and inspiring a diverse workforce, driving performance whilst developing staff to reach their full potential.

About the role:

As a General Manager at Mears, you will be pivotal in developing our Damp & Mould Compliance (DMC) Task Team in collaboration with our existing branch network and leaders. Leveraging your technical expertise, you will support the growth of our skilled specialist resources, bespoke to the needs and complexities of our customers' homes and communities. You will ensure that Mears delivers exceptional, compliant services by empowering teams, developing skills, and providing effective technical solutions.

Roles & Responsibilities:

  • Provide technical leadership, identifying and addressing the root causes of damp & mould in occupied buildings.
  • Ensure a deep understanding of various technical solutions to deliver long-lasting results for residents, handling complex cases, and providing expert technical guidance and solutions.
  • Working effectively with branch leaders to seamlessly integrate the DMC Task Team into existing operations.
  • Build a collaborative team by recruiting, onboarding, and developing a high-performing team of DMC Specialists with strong technical expertise in damp & mould root cause identification and building performance. Fostering a collaborative and inclusive environment where team members share knowledge, learn from each other, and work together to achieve shared goals.
  • Developing and overseeing comprehensive training programs for DMC Specialists, ensuring they stay current on industry standards, best practices, and Mears Shield protocols.
  • Leading data analysis related to DMC service delivery, identifying trends, optimising resource allocation, and implementing proactive risk management strategies. Translating data insights into actionable recommendations to improve service efficiency, effectiveness, and cost-effectiveness.
  • Leading the growth and expansion of the DMC Task Team as a national service, identifying new market opportunities within the housing management sector

We are proud to be on the list of the Sunday Times 25 Best Big Companies to Work For, and on the Social Mobility Index of the top 75 employers in the UK for our commitment to social mobility.

Role Criteria:

  • Building Surveying Qualifications
  • General Health & Safety, IOSH, CSCS, SMSTS.
  • Demonstrable previous hands on experience at Snr Management level.
  • Must be able to influence, negotiate and drive change
  • Effectively challenge and communicate effectively at all levels
  • Having a genuine understanding of industry and service delivery to a full range of clients
  • Proactive results driven mind set.
  • Demonstrable previous hands on experience within the Social Housing arena.
  • Genuine understanding of industry and service delivery to a full range of clients

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you

  • 25 days annual leave plus bank holidays.
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Access to employee support and wellbeing services
  • Excellent training and development opportunities
  • Mears offer a company pension, life insurance and share scheme
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.

If you feel you have skills and experience needed, please apply below via the link. If you have any further questions please contact Vickie on [email protected] or 07843 817346, quoting the job reference number for further information. We look forward to hearing from you soon.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.

We are also a Forces Friendly employer and an ERS Armed Forces Covenant Gold Award holder.