Project Role : Solution Architect
Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.
Must have skills : AppDynamics Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Overview: We are seeking an experienced AppDynamics Implementation and Support Engineer to join our IT team. The successful candidate will be responsible for the end-to-end implementation, configuration, and ongoing support of the AppDynamics platform within our organization. This role requires deep technical expertise, strong problem-solving skills, and the ability to work effectively with various teams to ensure the performance and reliability of our applications. Key Responsibilities: • AppDynamics Implementation: o Plan, design, and execute the deployment of AppDynamics agents across diverse environments (development, QA, production). o Configure AppDynamics to monitor key application performance metrics, including custom dashboards, alerts, and health rules. • Support and Maintenance: o Provide ongoing support for the AppDynamics platform, ensuring continuous monitoring and optimal performance. o Troubleshoot and resolve issues related to AppDynamics agents, configurations, and data collection. o Perform regular upgrades and maintenance of the AppDynamics platform. o Application and Infrastructure Monitoring - Expertise in monitoring applications and underlying infrastructure o Cloud Platform Knowledge: Understanding of cloud platforms (e.g., AWS, Azure, GCP) and their specific metrics for effective cloud monitoring. o Ability to diagnose and resolve performance issues and conduct thorough RCA. o Customization and Configuration: Proficiency in customizing dashboards, alerts, and reports to meet specific business and technical requirements. o Scripting and Automation: Knowledge of scripting languages (e.g., Python, PowerShell) to automate tasks and enhance monitoring capabilities. o Integration Other Tools with AppDynamics o Security and Compliance Awareness • Performance Monitoring and Optimization: o Monitor application performance in real-time, identifying and diagnosing performance issues and bottlenecks. o Work with development and operations teams to implement performance improvements and optimizations. o Conduct root cause analysis of performance issues and provide actionable recommendations. • Collaboration and Training: o Collaborate with cross-functional teams (development, QA, operations) to integrate AppDynamics into the software development lifecycle. o Train and support team members in the use of AppDynamics for performance monitoring and troubleshooting. • Reporting and Documentation: o Generate and distribute regular reports on application performance and health. o Maintain comprehensive documentation of AppDynamics configurations, monitoring setups, and troubleshooting procedures. • Continuous Improvement: o Stay current with the latest AppDynamics features, best practices, and industry trends. o Proactively suggest enhancements to improve monitoring capabilities and application performance. Qualifications: • Education: • Experience: o Minimum [X] years of experience in application performance monitoring and management, specifically with AppDynamics. o Proven experience in the end-to-end implementation and support of AppDynamics in a complex environment. • Technical Skills: o Strong knowledge of AppDynamics, including installation, configuration, and customization. o Proficiency in Java, .NET, or other relevant programming languages. o Familiarity with web technologies, databases, and cloud environments. o Experience with scripting languages such as Python, Shell, or PowerShell. o Understanding of network protocols and application architectures. • Soft Skills: o Excellent problem-solving and analytical skills. o Strong communication and collaboration skills. o Ability to work independently and manage multiple tasks effectively. o Attention to detail and a proactive approach to identifying and resolving issues. Preferred Qualifications: • AppDynamics certification(s). • Experience with other APM tools like New Relic, Dynatrace, etc. • Knowledge of DevOps practices and tools. • Experience in performance testing and tuning.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.