Posted:
10/20/2024, 5:00:00 PM
Location(s):
Hawaii, United States ⋅ Lihue, Hawaii, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
$20.00/hr + commission + up to $300/week additional training pay* for the first 10 weeks only
* Additional terms and conditions and exclusions apply. Please contact Talent Acquisition Manager, Kristal McLaren at [email protected] for additional details.
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit eligibility will vary by position
As a Coordinator Customer Relations, a typical day will include:
Communicates with preview tour customer via telephone before their scheduled arrival and tour date.
Provides detailed information about property amenities.
Engages customers in conversation regarding their stay, property services, and area attractions/offerings.
Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival.
Addresses customers' service needs in a professional, positive, and timely manner.
Offer concierge-style services to guests coming to stay with us on a promotional vacation package.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Always follow company policies and safety procedures.
To Become a Coordinator Customer Relations at MVW:
Available to work various shifts, holidays, and both weekend days.
Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).
Are you looking for a place where meaningful moments are made together?
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit eligibility will vary by position
As a Coordinator Customer Relations, a typical day will include:
Communicates with preview tour customer via telephone before their scheduled arrival and tour date.
Provides detailed information about property amenities.
Engages customers in conversation regarding their stay, property services, and area attractions/offerings.
Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival.
Addresses customers' service needs in a professional, positive, and timely manner.
Offer concierge-style services to guests coming to stay with us on a promotional vacation package.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Always follow company policies and safety procedures.
To Become a Coordinator Customer Relations at HVC:
Available to work various shifts, holidays, and both weekend days.
Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Website: https://marriottvacationsworldwide.com/
Headquarter Location: Orlando, Florida, United States
Employee Count: 10001+
Year Founded: 1984
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Hotel ⋅ Rental ⋅ Tourism ⋅ Travel