Job Description

It’s about creating solutions that help people.

Do others often ask you for technology advice and assistance? Are you always looking for innovative ways to help people? Do you enjoy collaborating with numerous lines of business? If so, being an Engineer I - Endpoint at Frost could be the job for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As an Engineer I - Endpoint at Frost, you are our desktop expert! In this role, you will be responsible for the delivery and support of desktop services used by Frost end users. You’ll use your strong problem-solving skills to ensure production deployments are performing optimally and meet our high standards. More than that, this role is about finding solutions and doing it with integrity, caring and excellence in mind. 

What you’ll do: 

• Support production deployments of desktop end user solutions; provide effective escalation support for the deployment
• Support team communications in the production deployment process
• Utilize desktop packaging and deployment systems such as Altiris, Microsoft SCCM, and ManageEngine
• Maintain an up-to-date and knowledge of desktop and server hardware, operating systems, storage, data backup and recovery virtualizations, and directory services
• Obtain and maintain all required industry certifications
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent relevant experience
• Proven ability to apply engineering principles to effectively resolve basic technical issues within Infrastructure and Operations
• Excellent written and verbal communication skills
• Experience in Microsoft Office applications

Additional Preferred Skills:

• Specialized certifications relevant to the organization’s technology stack and strategic goals
• Relevant scripting or automation skills, such as PowerShell or VBScript

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.