Retail Sales Counter-Automotive Parts

Posted:
9/9/2025, 6:19:24 AM

Location(s):
North Carolina, United States ⋅ Durham, North Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!

Responsible for providing a superior customer service experience to all walk-in contact and phone-contact customers.

Essential Job Duties

  • Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
  • At checkout, implement suggestive selling techniques, as appropriate, and assist with problem-solving.
  • Maintain orderly files and clean records of all transactions, as well as an accurate cash drawer.
  • Observe changes in inventory to ensure minimum stock levels and store showroom appearance is appropriate
  • Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion.
  • Assume other duties as assigned.

Supervisory Responsibilities

  • Not responsible for supervising employees.

Minimum Requirements

Education & Experience

  • 1 year experience required.
  • To perform this job this job successfully, an individual must have a strong customer service background.

Preferred Requirements  

  • High School Diploma/GED.
  • Prior automotive experience and knowledge of automotive parts.
  • Two to three years of prior customer service relations.

Knowledge/Skills/Abilities

  • Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
  • Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
  • Decisions generally affect one’s own job or assigned functional area.
  • Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
  • Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment  

  • Travel may be required periodically, including overnight stays (contingent on position requirements).
  • May be exposed to extreme temperatures, extreme lighting, and high noise levels.
  • May need to stand, walk, push, pull, squat, bend, reach, climb stairs; balance; stoop, kneel, or crouch for extended periods.
  • Must be able to lift up to 75 pounds.

Benefits:

  • Health/Dental/Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Fertility Coverage
  • 401k with Generous Company Match
  • Company Paid Life Insurance and Long-Term Disability
  • Short-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts
  • PNC Daily Pay Option

Join us for an exciting career journey with positive, driven individuals.