Manager, Communications Surveillance U.S

Posted:
2/18/2026, 8:54:31 AM

Location(s):
Selangor, Malaysia ⋅ Putrajaya, Selangor, Malaysia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Legal & Compliance

Job Description

What is the opportunity?

 

You will provide surveillance to RBC Capital Markets, Global Asset Management and Wealth Management and Transaction Banking and Treasury Services. You will support the delivery of core elements of the Compliance and Surveillance Program as it relates to communications on a timely and consistent basis and in accordance with this mandate and agreed goals/objectives.

 

What will you do?

  • Oversee and conduct reviews of electronic and audio communications and integrate the activity with the wider Surveillance team
  • Conduct a deep-dive investigations into suspicious communication patterns and provide detailed reports to Senior Management and the Head of Compliance
  • Instigate proactive and bespoke searches and techniques across a wide range of communication platforms
  • Drive forward RBC’s general electronic and audio communications monitoring functionality
  • Facilitate e-mail retrievals and assist with Compliance investigations
  • Prepare monthly management information reports highlighting trends in employee behaviors and effectiveness of current surveillance triggers
  • Ongoing development of reports, systems and processes in order to maintain a cutting-edge audio and e-communications monitoring program

 

What do you need to succeed?

Must-have

  • Must completed bachelor degree in Finance, law Business or any discipline degree 
  • 5-8 years of experience in Compliance, Internal Audit or Risk Management, specifically finance services industry
  • Deep Understanding of Capital Market and Service Act and willingness to accept accountability, work with limited direct supervision and support effective cross-unit co-operation
  • Excellent analytical and problem solving abilities
  • A professional demeanor, investigative analysis and attention to detail
  • A proactive approach and an ability to work using your own initiative

Nice-to-have

  •  Experience of Capital Markets or Wealth Management Compliance, a trading background or a finance degree or similar
  • Good knowledge in Microsoft Excel, SQL or data visualization tools to help automate reporting

 

What is in it for you?

 

We thrive on the challenge to be our best - progressive thinking to keep growing and working together, to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and a lasting impact
  • A chance to work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible working options fully supported.

Job Skills

Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Industry Knowledge, Internal Controls, Interpersonal Relationship Management, Product Services, Risk Management, Strategic Thinking

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-19

Application Deadline:

2026-04-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.