Professional Services Consultant
 

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
 

About our Team: You will be part of an international teams delivering implementations for LexisNexis Risk Solutions clients.
 

About the Role: In the role you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge.
 

Responsibilities
 

• Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion, customer satisfaction is attended to throughout the engagement.

• Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs

• Showing a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.

• Understanding customer use cases and requirements and in turn apply best practices for those customer implementations.

• Delivering, installing, and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge

• Determining the types of products and services required by clients and troubleshoots customer issues during implementation

Requirements
 

• Have project management skills and experience

• Have exposure to technical implementation

• Have excellent troubleshooting skills

• Have a vast range of technical knowledge

• Have good internal and external stakeholder management experience

Learn more about the LexisNexis Risk team and how we work here

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At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

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