We are on an exciting journey to develop the area within CRM and Customer Value Management to work more data-driven and are currently looking for a curious technical Marketing Automation Specialist with experience in CRM from a technical perspective to join our Martech Team. Are you who we are looking for? 

About the job

As Marketing Automation Specialist with us, you will:  

• Maintain marketing automation integration with CRM system and assist in the integration of additional platforms into the marketing automation software. 

• Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards 

• Support essential marketing operations initiatives in the marketing automation platform such as managing the lead lifecycle, lead nurturing, segmentation, and data cleansing. 

• Develop the marketing automation platform to support personalization requirements. 

• Work with the broader setup for how we develop the customer’s relationship over time and how to implement the logic within the marketing automation platform from a technical perspective 

• Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth.  

In this role, there will be a lot of development potential and you will create a large network within ICA Bank & ICA Insurance, as you will be expected to collaborate with different teams such as Marketing, Product, IT, Business to Consumer and Insurance.

Who are you?

In terms of experience, we are looking for: 

• 2+ years of experience with the technical side of Marketing Automation. 

• Experience with database management concepts and best practices. 

• Experience configuring and implementing Marketing Automation tooling and how to integrate this with other systems. 

• Experience with configuring targeted marketing campaigns (logged in state) through digital channels. 

• Demonstrated experience working with configuration and management of a Marketing Automation platform. 

It is advantageous if you have worked within a Bank or Insurance company, and if you have previous experience with Jira and/or MS DevOps. Experience of working in an agile organization and understanding of the agile way of working is also a merit. 

We are looking for someone who has sharp analytical skills and likes to make things happen. It is easy for you to look up and see the big picture and you work in a structured way. You are confident in yourself and your skills and are happy to share your knowledge. Furthermore, you have a genuine interest and follow trends regarding Data & Analytics and you are passionate about working in a cooperative and agile environment. 

What happens now?

Apply as soon as possible, as the selection will be done ongoing, but no later than October 30th, 2024. Questions about the position can be answered by the Recruiting Manager, Negar Zaerzadeh  tel 0735262425. Questions about the recruitment process can be answered by the Recruiter, Bojana Mijocevic 076 695 15 33.    

We are supposed to mirror our customers as well as the society and require employees with different competences. We strive at recruiting people with different backgrounds and value knowledge and experience that brings in. We value good conditions for a sustainable work life by have a good working environment and possibilities to constant evolution. If roles require it, you will need to undergo tests, background checks and drug testing before employment.

Learn more about what it is like to work at ICA.