The People Team is seeking a Human Resources Operations Manager to help simplify and scale our People operations. In this role, you’ll oversee and improve core HR processes and systems, with a focus on efficiency, compliance, and alignment with business needs as the company grows.You’ll work across HR functions to optimize workflows, support automation, and partner with cross-functional teams to deliver consistent, reliable People services. This role combines strategic planning with hands-on execution and plays an important part in how we support employees and managers through technology, process design, and data. This is a highly cross-functional role, working closely with partners in People, Finance, IT, and Information Security to ensure systems, processes, and data are aligned and secure.

This role reports to the Director, HR Operations & Payroll.

Responsibilities:

• Own and improve core HR operational processes, including onboarding, offboarding, annual performance reviews, employee lifecycle changes, leaves of absence, and job changes, with a focus on efficiency, accuracy, and complianceAdminister People systems by maintaining data integrity, managing system configuration, and supporting integrations across HRIS, ATS, payroll, and benefits platforms
• Identify and implement process improvements in partnership with People team members and cross-functional stakeholders to streamline workflows and support the employee experience
• Collaborate with Finance, IT, and Information Security teams to support compliance, system alignment, and data security across People operations
• Create, maintain, and scale documentation for HR processes and standard operating procedures to ensure consistency and clarity
• Conduct regular audits of employee data to support accuracy, compliance, and alignment with internal policies and external regulations
• Design and deliver People reporting and analytics, including dashboards and summaries that surface workforce trends and support informed decision-making
• Support payroll administration to help ensure continuity, accuracy, and compliance

Qualifications:

• 5+ years of experience in HR Operations or a related People Operations role
• Experience administering HRIS platforms such as Workday, BambooHR, ADP, UKG, ChartHop, or similar systems
• Experience using People data and reporting to support operational decisions and process improvements
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Experience supporting global People operations, including employee data management, system integrations, and reporting
• Experience handling confidential employee information in accordance with company policies and applicable regulations
• Proficiency in Excel, including pivot tables, VLOOKUPs, and data analysis
• Experience using automation and AI-enabled tools to improve HR processes, data accuracy, and operational efficiency