At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Learning Experience Designer

                        

Location

Beachwood

                    

Facility

CC Administrative Campus

                     

Department

Global Leadership and Learning Institute-Caregiver Office

                      

Job Code

T98744

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

The Learning Experience Designer will design the instructional content for all deliverables. This position performs a challenging range of complex activities including planning, analysis, and design of instructor-led and technology enabled learning solutions. You will be responsible for the learning experience design of associated projects to achieve strategic business objectives to improve performance, engagement and development. This role collaborates with our Learning Partners and Organizational Design Consultants to design course activity, update content and materials and identify new ways to engage learners.

The ideal future caregiver is someone who:

• Is able to independently develop and design full learning experiences with minimal supervision. 

• Has a strong understanding of learning design theory and can apply them to create a variety of learning materials including in-person learning, virtual synchronous learning, asynchronous learning, and supporting learning materials.

• Has strong project management skills to lead the design process and strong relationship skills to partner and collaborate with subject matter experts.

• Has excellent verbal and written communication.  

This is an excellent opportunity for someone who is ready to grow and learn new skills. This team supports professional development through professional development opportunities, attending conferences, lunch and learns, shadowing, mentorships and other experiences. This is a hybrid position - seeking candidates who reside in the Greater NE OH area.

 
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Job Responsibilities:

• Partners with Global Leadership & Learning Institute colleagues and stakeholders to design, deploy, measure, sustain and scale learning experiences aligned with business objectives that support the leadership team and the organization’s overall strategic leadership development priorities focusing holistically on the learner.
• Works with Learning Partners and other key stakeholders to refine the organizational capabilities and talent requirements necessary to achieve business outcomes; leverages this information to develop and execute CC's strategies, programs, and learning solutions.
• Designs and develops informal and formal learning experience solutions using a variety of methods.
• Conducts a needs assessment to identify an appropriate learning approach.   Designs a learning experience that integrates technology options and/or an integrated learning journey solution.
• Influences all phases of a project, from initial discovery phase, rapid prototyping, evidence-based learning, and concept refinement to rigorous learner testing and production oversight.
• Develops appropriate learning assets and instructional materials in a manner that is relevant, meaningful, engaging and effective for defined audiences.
• Establishes credibility as a learning experience designer and facilitator that creates a positive learning climate that encourages participation, collaboration and builds learner motivation to impact a learning community.
• Communicates leadership development program/service metrics that inform and support stakeholders and key members of the Global Leadership and Learning Institute team charged with adapting the continuous learning journey for Cleveland Clinic.
• Other duties as assigned.

Education:

• Bachelor’s Degree in Educational Technology, Instructional Design, Educational Pedagogy, Neuroscience, Learning Design and/or related degree.
• Master of Science in Educational Technology or eLearning preferred.

Certifications:

• Advanced certification as a Certified Performance & Learning Professional (CPLP) preferred.

Complexity of Work:

• Project Management Skills: Ability to design and work on multiple projects with rapid development deadlines
• Industry Knowledge & Learning Technology Innovations: Experience designing and developing blended learning including, Web-Based Training, Instructor-Led Training and virtual training
• Collaborative Communication Skills: Experience with working with multimedia and graphic design professionals during the course development process.
• Design Thinking Skills: collaboration skills, a global mindset skills that includes accommodating cultural differences; respect for different perspectives; and expansion of self- awareness.
• Proficiency in working with numerous eLearning authoring tools.
• High proficiency in computer skills (including MS Office) as well as in data analytics measuring impact.

Work Experience:

• Minimum of 3 years of progressively responsible experience in Organizational Learning and Learning Experience Design in a large, global, complex and continuously changing corporate or healthcare environment performing as an Learning Experience Designer for formal instructor-led and hybrid eLearning modalities, including a minimum 2 years of experience developing educational/learning design for adult learners. Three 3 years of experience in a supervisory/managerial role or project management role preferred.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods. 
• Ability to travel throughout the hospital system. For some roles, ability to travel to other locations, including international travel.
• Ability to operate a computer, audio visual and other office equipment.           
• Ability to communicate and exchange accurate information, including the ability to deliver any applicable training in person and virtually.
• In some locations, ability to move up to 25 lbs. 

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment, as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities