Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We partner internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

The Information Technology team at our Company's R&D division is looking for Senior Product Analyst to support the Patient Safety and Quality & Compliance Product Line.  The individual will be responsible to deliver high quality IT solutions/services for our PV Signaling, Reporting and Analytics Product, leveraging broad IT knowledge to transform business needs into IT requirements and deliver them with the larger IT team and vendors.  Understanding of GxP compliance, business strategy, goals, challenges/pain points, IT architecture, data platform, standard applications, and external environment changes is expected.  

Primary Activities / Tasks:

• The Senior Product Analyst is accountable for supporting Drug Safety and Pharmacovigilance, IT and business leadership in implementing IT solutions and strategies.

• The individual will partner with Global Safety Reporting and Signaling business functions and other team members to appreciate key business processes and how to implement technology solutions with GxP compliance.

• The individual will support PV IT-related projects and has duty & accountability for IT solution implementation and ongoing maintenance.

Minimum Experiences and Skills:

• Minimum 3 to 5 years IT business analyst and/or technical analyst experience

• Has worked with Oracle Argus or equivalent, RxLogix PV Suite, Spotfire or other reporting tools.

• Strong written and verbal (English) communication skills and cohesive with global colleagues.

• Strong analytical, problem-solving, documentation, presentation, organizational, influencing, and follow up skills.

• Comprehension of business analysis practices and methodologies as well as SDLC.

• Demonstrated ability to succeed in a complex and dynamic work environment.

• Has worked with the business closely and ability to transform business needs into technology requirements.

• Experience collaborating with global cross functional teams.

Preferred Capabilities:

• 2 to 3 years in Pharmaceutical industry experience.

• Knowledge of Research and Development within pharmaceuticals life science industry as well as experience with Global Safety Case Management and Reporting.

• Demonstrated command of Business and IT support for Pharmacovigilance Signal detection, Aggregate reporting, Case processing, ICSR and Analytics.

• Identify and analyze business needs and coordinate between product vendors and other stakeholder groups to deliver prompt, efficient and, quality support.

• Enhance the business users’ experience by systematically tracking issues and exploring opportunities to bundle and fix them.

• Support signal evaluation, such as ad-hoc data mining of FAERS, VAERS, MAUDE and EVDAS databases.

• Familiarity with risk-based monitoring and other industry applications used for Pharmacovigilance.

• Engage and interact with PV and Clinical Data Management stakeholders to comprehend and elicit business requirements such as AE reconciliation.

• Deliver effective and efficient product release rollouts with GxP.

• Provide consultative support on IT deviations and CAPA.

• Triage and identify gaps and find solutions to issues and product bugs.

• Agile Development experience or understanding of agile development

Educational Qualification:

• B.A./B.S. in Engineering, Computer Science, or similar.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

$114,700.00 - $180,500.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Required Skills:

Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

Job Posting End Date:

05/6/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.