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Job Responsibilities:

Software QA Engineer II

The following is a non-exhaustive list of responsibilities and areas of ownership of a Software QA Engineer (P2):

• Understand functional requirements, technical specifications, business workflows and design documents
• Approach Product Managers to clarify business processes and potential gaps 
• Coordinate testing of new features/components/applications to ensure that the end product meets the specifications
• Document detailed test plan outlining test approach, integrations, and test coverage
• Create comprehensive, well-structured test cases and execute end to end testing based on requirements and design
• Ensure bugs are reported in detail and provide status update on testing progress to stakeholders.
• Research production issues and document steps needed to reproduce problems as needed
• Communicate with Product Managers and Developers to work in a collaborative environment to ensure overall team success
• Mentor team by guiding and knowledge sharing
• Update job knowledge by participating in educational opportunities

REQUIREMENTS

Education Level

•  Post-secondary degree in Computer Science or equivalent professional experience

Experience  

• Strong knowledge of QA/software testing methodologies, tools, and processes 
• Previous experience as lead creator of clear, concise, comprehensive test plans and cases 

Other relevant skills 

• Knowledge of SQL 
• Knowledge of performance testing 
• Knowledge of API testing

KEY COMPETENCIES REQUIRED FOR THIS ROLE

Customer Service

• Escalation
• Situational Awareness and Negotiation

Innovation

• Problem Solving
• Judgement
• Creativity
• Curiosity
• Confrontation

Quality

• Flexibility
• Time Management
• Self-Motivation
• Avoiding Assumptions
• Ownership

Global Teamwork

• Workload
• Self-Sufficiency
• Team Player

Additional Job Details: