The role:

The AML Compliance Officer, Manager - Commercial Payment Services will be responsible for overseeing a team of AML Investigators conducting independent reviews and analysis of potential suspicious AML activity. The AML Compliance Officer, Manager - Commercial Payment Services will conduct holistic reviews of the AML Investigator’s research and documented analysis and conclusions within the SoFi case management system in support of their investigations and dispositions and will be responsible for reviewing and approving SAR filings as applicable.

What you’ll do:

• Manage a team of AML Investigators to evaluate whether AML alerts and cases generated from manual and automated transaction monitoring are risk-relevant and whether a SAR filing is warranted. The Manager will ensure alert and case determinations are appropriate, fully supported, and clearly documented.

• Provide ongoing mentoring, coaching, and counseling to AML Investigators to drive production and quality.

• Work closely with AML Investigators to identify training needs, performance gaps, process improvements, and provide recommendations to management.

• Maintain a thorough comprehension of AML typologies related to Commercial Payment Services.

• Collaborate with Senior Management related to ongoing projects to further enhance the AML program.

• Responsible for documenting, maintaining, and socializing Commercial Payment Services AML processes for design and implementation. 

• Develop and maintain procedures and training materials to guide the AML investigation process.

• Drive strategic initiatives while creating robust processes, procedures, and training materials to enhance AML investigations, to further align to SoFi’s compliance standards.

• Assist with the design, development and execution for the ongoing transaction monitoring programs completed by offshore partners, (e.g., AML monitoring).

• Provide consultative and value-added support to business partners on compliance policies and procedures.

• Provide use-case experience to enhance detection and prevention of potentially suspicious activity. 

• Assist management in the implementation of new Commercial Payment Services control processes including, but not limited to, serving as a key stakeholder in system implementations, creating required policies and procedures, and coordinating and overseeing new control functions.

• Lead testing and reviews of controls deployed by third-party commercial payment clients to evaluate adherence to regulatory requirements and support the development of remediation plans as applicable.

• Advise team members with respect to applicable regulatory requirements for commercial payment services to ensure testing is adequately designed to identify potential control gaps and non-compliance with laws and regulations

​What you’ll need:

• Bachelor’s Degree from a four-year college or university in a related field.

• 6+ years of experience in AML Compliance with a focus on Commercial Payment Services.

• Demonstrated ability to communicate effectively with all levels of the organization and across different business lines.

• Ability to successfully lead and manage direct reports, including training, mentoring, and counseling.

Specific Skills in:

• Experience with AML transaction monitoring.

• Strong attention to detail with a focus on quality reviews.

• Administering anti-money laundering policies and procedures.

• Excellent organizational, verbal, written and interpersonal skills are required.

• Must be able to multitask, adapt well to changing priorities, and effectively prioritize responsibilities to meet critical deadlines.

• Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure.

• Excellent analytical skills required.

• Ability to work collaboratively and independently while managing projects and assignments.

• Experience handling AML-related audits, testing, quality assurance responsibilities focused on assessing BSA/AML and sanctions risk management control effectiveness.

Nice to have:

• CAMS/CFE certification preferred (or willingness to become certified within one year of start date).

• Understanding of common payment and funds transfer methods and networks, their functioning and their liability rules such as card networks, ACH network, check processing, P2P, wire transfers, etc.

• Demonstrate strong leadership and management skills that build solid working relationships within the organization.

• Excellent working knowledge of BSA/AML laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity.

• Comprehensive understanding of each phase of an AML Investigation (e.g., alerts, case investigation, Suspicious Activity Reports, controls, reporting, etc.).