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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

JOB SUMMARY
The Head of Enterprise Fraud Risk Oversight is responsible for the design, enhancement, and governance of the enterprise-wide fraud risk oversight framework within the Second Line of Defense. This leader provides independent oversight, credible challenge, and strategic guidance to ensure fraud risks are appropriately identified, assessed, monitored, mitigated, and reported across the organization. The role oversees enterprise fraud risk governance programs—including fraud risk assessments, fraud risk appetite, key risk indicators, loss event analysis, and thematic risk insights—and ensures alignment with regulatory expectations and leading industry practices. This individual leads a team of fraud risk professionals focused on strengthening enterprise fraud risk management capabilities, driving effective challenge of first line fraud prevention and detection programs, and promoting a strong, transparent risk culture.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

1. Lead the Enterprise Fraud Risk Oversight Program by establishing, maintaining, and enhancing the enterprise-wide 2LOD fraud risk framework, including risk assessment methodology, governance routines, monitoring, and independent oversight activities.

2. Provide credible challenge to fraud prevention, detection, and investigation programs across the first line, ensuring controls are properly designed, effective, and aligned with enterprise risk appetite.

3. Oversee internal and external fraud loss event analysis, including root‑cause identification, thematic assessments, emerging risks, and recommendations for control improvements.

4. Serve as the enterprise fraud risk subject‑matter expert, advising business units and risk partners on inherent and residual risks, control sufficiency, and regulatory expectations.

5. Promote and reinforce fraud risk awareness, including development and delivery of training, ongoing communication, and cross‑business engagement on fraud trends and risks.

6. Continuously evaluate and enhance fraud oversight programs to ensure alignment with industry developments, technological advancements, regulatory guidance, and evolving fraud threats.

7. Develop strong partnerships across business units, 2LOD risk disciplines, audit, legal, compliance, and technology to ensure coordinated oversight and effective escalation of fraud‑related issues.

8. Drive a strong enterprise risk culture grounded in transparency, proactive escalation, ethical conduct, and disciplined risk management practices.

9. Lead, develop, and mentor a high-performing team of fraud risk professionals, overseeing performance management, talent development, recruitment, and succession planning.

10. Engage directly with the Board of Directors, Board Risk Committee, Executive Leadership, and Prudential Regulators by preparing and presenting enterprise fraud risk reporting, emerging risk analyses, program maturity assessments, and material issue escalations to support informed strategic decision‑making and governance.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in business, finance, risk management, analytics, or related field, or equivalent experience.

2. Fifteen or more years of financial services experience with significant expertise in fraud risk management, operational risk, or financial crimes–related roles.

3. Ten or more years of leadership experience, including management of professional staff.

4. Demonstrated mastery of risk governance, oversight frameworks, regulatory expectations, and control evaluation methodologies.

5. Experience establishing, transforming, or scaling enterprise oversight frameworks within a complex financial institution.

6. Strong analytical and organizational skills with a proven ability to lead enterprise‑level oversight programs and evaluate complex risks.

7. Excellent interpersonal and influence skills, with the ability to challenge constructively, negotiate outcomes, and engage effectively with senior executives.

8. Exceptional written and verbal communication skills, with the ability to synthesize and present complex issues to executive and board‑level audiences.

9. Proficiency with Microsoft Office and familiarity with risk data systems, reporting tools, and analytics capabilities.

Preferred Qualifications:

Master’s degree in Business Administration, Risk Management, Financial Crimes, or related discipline. Professional certifications such as CAMS, CFE, CRCM, CFCS, or equivalent industry credentials. Experience interacting with federal regulatory agencies (FRB, OCC, FDIC) on fraud, operational risk, or enterprise risk‑related matters.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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