Posted:
2/25/2026, 2:16:31 AM
Location(s):
Washington, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Operations & Logistics
Workplace Type:
Remote
Roles and Responsibilities
Be responsible for field resource deployment planning and execution to meet customer and business metrics
Interface with the customer service managers on issues escalation
Develop long range forecast for region resource needs
Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training
Develop specialized knowledge in their discipline. Serves as best practice/quality resource.
Have awareness of latest technical developments in own area, and contribute towards strategy and policy development, and ensure delivery within area of responsibility.
Have in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
Use judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering.
Employ new perspectives on existing solutions, use technical experience and expertise for data analysis to support recommendations, and use multiple internal and limited external sources outside of own function to arrive at decisions.
Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements.
Explain difficult or sensitive information; works to build consensus.
Develop persuasion skills required to influence others on topics within field.
Required Qualifications
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Services & Resource Management).
Minimum of 5 years of significant experience in the Services & Resource Management.
Must be willing and able to travel 50%.
Desired Characteristics
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Demonstrated ability to analyze and resolve problems.
Demonstrated ability to lead programs / projects.
Ability to document, plan, market, and execute programs.
Established project management skills.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
For candidates applying to a U.S. based position, the pay range for this position is between $104,200.00 and $173,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on February 25, 2026.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
Website: https://www.gevernova.com/
Headquarter Location: Boston, Massachusetts, United States
Employee Count: 10001+
Year Founded: 2021
IPO Status: Public
Last Funding Type: Grant
Industries: Energy ⋅ Energy Efficiency ⋅ Sustainability