Key Responsibilities:

• Serve as the primary HR point of contact for employees and line managers across assigned IFMS departments, providing day-to-day generalist advisory and query resolution from the HR office
• Deliver structured HR induction for all newly onboarded employees: policy briefings, site orientation, Workday self-service walkthrough, and HR office introduction, ensuring every new joiner is fully set up and informed from day one
• Maintain accurate and up-to-date personnel records for all active employees, ensuring contractual changes, position amendments, and entitlement updates are documented and filed without delay
• Administer attendance records, leave requests, and timesheet data for the assigned workforce; validate anomalies and coordinate corrections with line managers and the KBR payroll team within cut-off deadlines
• Track contract expiry dates and renewal timelines
• Support employees throughout their tenure by providing consistent, accessible HR guidance on policies, entitlements, conduct standards, and workplace procedures
• Support the annual and mid-year performance management cycle: communicate the process and timelines to employees and managers, track completion and assist line managers with appraisal documentation and fair assessment guidance
• Assist line managers in preparing and monitoring performance improvement plans, documenting coaching conversations, and tracking outcomes in line with applicable policy
• Conduct probationary review follow-ups: prompt line managers ahead of review dates, document outcomes, and issue confirmation or extension letters within the required timeframe
• Manage employee relations casework end-to-end: initial query, fact-finding, disciplinary or grievance hearing, outcome documentation, and case closure in accordance with applicable policy and Iraqi Labor Law
• Handle first-line ER issues through informal resolution, escalating complex or high-risk matters to the HR Manager with full supporting documentation
• Maintain a visible, approachable HR presence through regular engagement with employees and managers, proactively identifying workforce concerns before they escalate
• Support the HR Manager in preparing regulatory submissions, labor inspection evidence, and client HR audit documentation
• Act as the on-site liaison between the IFMS workforce and the KBR Abu Dhabi HR team for all medical insurance matters: channeling employee queries, coordinating enrolment and deletion requests, and escalating claim issues to the Abu Dhabi office on behalf of the employee
• Ensure employees are informed of their medical insurance coverage, provider network, and claims process from day one of onboarding, and provide practical guidance throughout their tenure
• Track and follow up on open insurance cases, maintaining a clear log of pending submissions and resolutions to ensure no employee query falls through the gap between site and the Abu Dhabi team.

Qualifications & Experience:

Essential

• Minimum 8 years of progressive HR experience in a generalist advisory role in the Oil & Gas or Energy sector
• Proven experience working in a remote or field-based oil & gas environment — Iraq, Middle East, or comparable frontier environment strongly preferred
• Demonstrated proficiency in Workday HCM
• Sound knowledge of Iraqi Labor Law and employment compliance obligations
• Track record of managing employee relations casework independently, including disciplinary, grievance, and investigation processes
• Experience managing expatriate workforce logistics: rotation schedules, mobilization and demobilization workflows
• Undergraduate degree in Human Resources, Business Administration, or a related field

Preferred

• CIPD Level 3 or above, SHRM-CP/SCP, or equivalent professional HR qualification
• Experience in HR reporting and audit requirements