Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Manager of Total Search will be responsible for day-to-day management, support and participation within the Search Center of Excellence, building capabilities around activating a total search strategy to drive business results.  Primary focus is on leveraging data and analytics to drive tangible and material retail results such as incremental sales for our prescriptions and vaccinations (Pharmacy), clinic visits (Minute Clinic), and adoption of health services.

The Manager of Total Search will orchestrate large-scale SEM programs anchored in data and managed and optimized with rigorous analytics.  You will utilize advanced analytical thinking, leverage existing data sources, and unearth insights to drive overall search results for the organization.  Collaborating with SEO teams, you will continuously evaluate search marketing strategies to unlock opportunities, identify and communicate trends in search, and be a strategic and trusted advisor for marketing partners, analytics partners, internal media colleagues, and external agency partners.  You will develop hypothesis based on data trends and design tests to unlock new areas of growth.  You will develop business cases that support the opportunities for increased investment in the channel.

The Manager of Total Search will possess a strong understanding of underlying technologies behind search engine performance, have extensive knowledge of analytics platforms (Google, Adobe), and maintain a deep understanding of e-commerce and the steps within the conversion funnel.  CVS is seeking a highly-motivated individual with strong digital and technology experience to help drive this growth engine.

The Manager of Total Search will work directly with the Omnichannel Marketing Strategy and Ecommerce teams to pursue the broader digital growth agenda.  You will also work directly with an agency partner (team of 8+) and internal media professionals to drive the execution of strategies.

This position will work with the Total Search team, business owners, marketing partners, agency partners, media campaign managers, and analytics partners. In addition to excellent analytical and strategic skills, you must possess strong communication skills and the ability to collaborate with additional stakeholders within the organization. You must be able to work within a cross-functional team comprised of diverse skills and backgrounds as a highly productive unit. 

** This is a hybrid position working 3 days onsite (Tues, Wed, Thurs)**
 

Required Qualifications

• 5 years of paid search experience with an emphasis on results-oriented programs and history tying ‘brand marketing’ and ‘performance marketing’ together
• 5 years of advanced knowledge of one or more SEM tools, as well as in-platform experience with Google & Microsoft Ads, SA360 and Adobe
• Must be able to work onsite 3 days a week (Tues, Wed, Thurs).

Preferred Qualifications

• Pharmaceutical and/or Health Services experience with a proven track record driving results 
• Experience using data and metrics to measure impact, determine improvements and optimize search performance
• Understanding of automation, search audiences, privacy regulations and experience optimizing towards CPA or ROAS goals
• Involvement with SEO and Product teams to maximize outcomes from Total Search strategies
• Understands and comfortable with data and technology that facilitates audience targeting, triggering, and measurement
• Strong project management, problem-solving and communication skills with the ability to work across multiple initiatives

• Thought-leader with innate curiosity and aptitude across search advertising
• Track record of developing innovative and successful data-driven search strategies
• Collaborative spirit and disposition with internal and external constituencies
• Familiarity with Media Mix Modeling and experience working with Multi-Touch Attribution 
• Self-starter and problem-solver who can work both on a team and independently
• Emphasis on consumer brands and retail categories
• Knowledge or experience with SEO or holistic search strategy a plus
• Retail experience preferred, working with product-centric search campaigns
• MBA

Education

• Verifiable High School diploma or GED
• Bachelor's Degree
   

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 09/13/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.