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Job Description Summary:

This transformational leader will be responsible for the daily operations of the Patient Service Center (PSC). They will be responsible for coordinating functions of this high volume cost center as well as be responsible for managerial functions, including hiring, performance management, coaching and budgeting.
They must promote and practice effective communication and will be responsible for creating an optimal patient experience by managing all tasks related to the call center. They interact with internal/external customers as a resource for information and problem-solving. They report to the Director of the PSC.
Planned hours of operation are between 7:00A - 5:30P, Monday thru Friday.
Primary Location - Blom Administrative Campus 3430 OhioHealth Pkwy Columbus Ohio 43202.

Minimum Qualifications:

Bachelor's Degree

Bachelor of science in Business Administration or related field from four-year college or university; or one to two years related Experience and/or training; or equivalent combination of.  Contact Center management experience strongly preferred

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Patient Contact Center

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

Remote Work Disclaimer:

Positions marked as remote are only eligible for work from Ohio.