Job Description

Job Summary

The Billing Specialist II is responsible for ensuring timely and accurate billing in accordance with company policies, procedures, and client requirements. This role requires strong attention to detail, problem-solving skills, and the ability to work independently while maintaining professional communication with internal teams and clients.

Job Tasks: 

• Interpret contract terms and apply billing rules, including handling exceptions.
• Enter invoice data into client databases and proprietary software.
• Maintain and update billing systems to reflect invoicing changes.
• Prepare and process billing adjustments (credits and debits) accurately.
• Monitor and manage multiple client email inboxes for timecard and billing inquiries.
• Track missing timecards and apply billing rules manually when needed.
• Support email boxes associated with timecard entry and billing processes.
• Reconcile and create Excel reports as requested.
• Issue invoices within specified timeframes and coordinate with clients for special procedures.
• Research and resolve billing inquiries from internal and external partners.
• Work closely with team mentors to ensure compliance and accuracy.
• Manage all types of timecards and weekly client file submissions.
• Communicate with suppliers via email and occasionally with clients directly.
• Monitor client-specific inboxes for billing-related tasks

Key Skills

• Technical Skills:
  • Advanced Excel (reporting, reconciliation)
  • Experience with reconciliation processes
  • Familiarity with MSP business systems: Shiftwise, PeopleSoft (heavy use), SharePoint, Kronos
• Soft Skills:
  • Strong problem-solving and critical thinking
  • Excellent attention to detail
  • Effective and professional communication (verbal and email)
  • Self-motivated and able to work independently

Qualifications

Education & Experience:

• High School Diploma or equivalent; 1 year of accounts receivable, billing, customer service, or related office experience.

• College degree or equivalent combination of education and experience; B2B accounting or billing experience | Preferred

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.

• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate

$21.00 - $24.75 Hourly

Final pay rate is dependent on experience, training, education, and location.