Location

New York, New York

Shift:

Day (United States of America)

Description:

Clinical Triage Specialist – Access to Care – Full Time – Days – 7th Avenue

In this position, the Clinical Triage Specialist is responsible for providing clinical triage to practices supported by the NYP Sphere contact center. You will work collaboratively with the contact center Patient Financial Advisors, contact center leadership, practice(s) leadership, and clinical and non-clinical teams.

You will provide therapeutic advice to all specified patients; conduct assessments over the phone utilizing appropriate clinical triage protocols and obtain pertinent information relative to the patients’ health and situation; book appointments for patient evaluation; and perform other job-related duties as assigned.

This is a full time, days position located at our 463 7th Avenue Contact Center.

Required Criteria:

• Bachelor’s degree or equivalent work experience
• Valid New York State Nursing License
• Effective in a fast-paced environment and demonstrated strong problem-solving skills
• Ability to handle sensitive and confidential information according to internal policies
• Ability to set and meet deadlines, prioritize work and be able to work independently
• Ability to work with technology as necessary to complete the job effectively

Preferred Criteria:

• Master’s degree
• Bachelor's degree in nursing
• Previous healthcare operations experience
• Epic EHR experience

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$121,000-$156,000/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.