Security Operations Analyst

Posted:
7/20/2026, 2:18:26 PM

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
IT & Security

Workplace Type:
On-site

Pay:
$146k–$360k/yr

Key Responsibilities

• Perform Level 1 and Level 2 incident investigation, troubleshooting, and resolution within defined support and warranty service windows.
• Review system logs, collect diagnostic information, and support root cause analysis activities to identify and resolve operational issues.
• Assist with daily system health checks, environment readiness validation, and operational monitoring activities to ensure platform stability.
• Conduct configuration verification, user access validation, and support application or hardware replacement activities where required.
• Manage warranty-related requests and operational tickets in accordance with established processes and service level commitments.
• Track, monitor, and coordinate issue resolution through to closure, ensuring supporting evidence and documentation are maintained for audit and compliance purposes.
• Maintain and update operational documentation, standard operating procedures (SOPs), knowledge articles, and support records.
• Collaborate with security, infrastructure, and application teams during troubleshooting sessions, stand-ups, and operational reviews to support service continuity and continuous improvement.

• 1–4 years of experience in technical support, security operations, application support, infrastructure operations, or a related field.
• Working knowledge of one or more enterprise security technologies such as endpoint security, vulnerability management, privileged access management, identity and access management, or data protection solutions.
• Basic to intermediate knowledge of security platforms such as Trend Micro, Tenable Security Center, Forcepoint, RSA, Active Directory (AD), Active Directory Federation Services (ADFS), or CyberArk.
• Familiarity with Linux and Windows operating environments.
• Ability to review, analyze, and troubleshoot application, system, and integration logs.
• Understanding of networking, firewall concepts, vulnerability management, system hardening, or cybersecurity operational practices.
• Strong communication, coordination, and stakeholder management skills.
• Detail-oriented with the ability to follow structured operational processes and maintain accurate documentation.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. 

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing

Visa Sponsorship: Sponsors work visas