Technical Customer Support Representative

Posted:
1/14/2026, 10:53:29 PM

Location(s):
Lower Silesian Voivodeship, Poland

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

A Technical Customer Support Representative (TCSR) provides 1st and 2nd line telephone, e-mail and chat technical support to a customer base supporting Promethean bespoke software and hardware.

Working hours: 3:00 p.m.–11:00 p.m. (second shift, supporting the US market)
Hybrid model: 1 day in the office, 4 days remote.
Salary ranges: 65,100 - 89,400 PLN annually + annual bonus

Promethean

Website: https://www.prometheanworld.com/

Headquarter Location: Seattle, Washington, United States

Employee Count: 501-1000

Year Founded: 1996

IPO Status: Delisted

Last Funding Type: Venture - Series Unknown

Industries: Developer Platform ⋅ Education ⋅ Hardware ⋅ Knowledge Management ⋅ Software