About the team

As a Senior Program Manager within the Product Development Operations team, you'll be part of a collaborative group focused on driving Zillow’s mission forward through applying rigor and building systems around how an organization runs and scales its impact. This team plays a critical role in how products are built, and this Senior Program Manager will contribute directly to that success as well as the success of how we run the organization.

About the role

We want you to apply if you have a success record and are obsessed with making organizations run smart and have a superpower in putting systems in place and using AI to scale those systems in an autonomous way. You need to have experience in business operations, procurement, managing financials to include forecasting and leading programs and projects that help an organization run smoothly and successfully. 

You Will Get To:

• Work with a greatest team of leaders, with company wide impact 

• Own and drive analog systems that support business operations and build and ship systems and practices that streamline operations.

• You will monitor and drive excellence for financial rigor through reporting and escalation as necessary to maintain excellence.

• You will own, maintain, build and scale communications practices across orgs and within a leadership team. 

• You will own internal events and planning for those events to support the leaders desired outcomes

• Duties will include a deep understanding of how planning works at the company and team level, often contributing to those activities. 

This is an opportunity to grow your career as a Senior Program Manager while helping shape the future of what operational success means for an organization in an agentic first environment. You'll collaborate across teams to solve meaningful challenges that directly impact how people move through their day and how leaders spend their time.  As a Senior Program Manager, you’ll bring your expertise and curiosity to a team that values progress, purpose, and forward momentum, for both our customers and your career.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $127,100.00 - $203,000.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $120,700.00 - $192,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 6+ years of experience managing projects and programs with multiple stakeholders.

• Experience developing clear outcomes and gaining alignment with stakeholders on the work and commitment needed to support those outcomes.

• Experience planning at the org level with rigor and discipline in a continuous planning operating environment.

• Experience working with leaders through annual planning exercises at the company level

• Experience establishing outcomes for large events and executing with excellence

• A creative eye and attention to detail working in with a high degree of autonomy with excellence

• Experience evaluating tooling and costs associated to tooling

• Experience helping teams onboard to new processes, tools and systems with SOPs, training material and coaching.

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences

Preferred Skills:

• Experience in procurement, finance and/or business operations.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.