Posted:
3/25/2026, 5:21:43 AM
Location(s):
Massachusetts, United States ⋅ Northampton, Massachusetts, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Medical, Clinical & Veterinary
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Patient Care Observer is responsible for remaining in constant attendance with an assigned patient to help maintain the patient’s safety under the direction of the unit’s Shift Charge Nurse.
Qualifications
Qualifications:
High school diploma or equivalent preferred
Ability to communicate with children and /or adults required
AVADE certification required within 6 months
Experience working in a clinical environment preferred
American Heart Association BLS certification required within 30 days of hire
Additional Job Details (if applicable)
SHIFT: Days 7:00am-3:30pm
ESSENTIAL JOB FUNCTIONS:
Remain in constant attendance with assigned high risk patient until relieved by assigned member of the healthcare team.
Maintain safety for patients with suicidal ideation.
Obtain assistance from healthcare team with any restrained patient who needs attention or assistance.
Immediately report any observed change in the patient’s condition to the patient’s nurse.
Perform the following tasks as necessary to maintain patient comfort and safety:
Falls prevention
Assist to place patient’s extremities back into bed as needed
Remove clutter or items within patient’s reach
Offer assistance with toileting
Assist patient with ambulation (uses assistive devices as appropriate)
Offer food and fluids
Assist with turning and repositioning while maintaining patient privacy and dignity
Recognize when/how to call for help
Utilize computer software for virtual monitor system to help keep patients safe from injury
Accompany transport personnel with the patient if transport is necessary.
Interact with patient as directed by the patient’s nurse. Activities may include reading or talking to the patient or playing cards.
Document patient status and interactions on required form per hospital policy.
Perform the following responsibilities with assistance from a trained member of the healthcare team:
Application and ongoing assessment of restraints (if restraints are in use, PCO will notify healthcare team if restraint become too loose or too tight or if patient requires further help)
Use of lift equipment
Feeding patient with high risk of aspiration
Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance, infection control, and environmental standards.
Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise.
Meet annual competency and retraining requirements. Ensure staff meets annual competency and retraining requirements.
Attend meetings as required.
Perform other functions/duties as requested.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.10 - $25.16/Hourly
Grade
SC2C23
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Website: https://www.massgeneralbrigham.org/
Headquarter Location: Somerville, Massachusetts, United States
Employee Count: 10001+
Year Founded: 1994
IPO Status: Private
Industries: Health Care ⋅ Home Health Care ⋅ Medical