Posted:
12/13/2024, 3:26:50 AM
Location(s):
Irving, Texas, United States ⋅ Garland, Texas, United States ⋅ Dallas, Texas, United States ⋅ Texas, United States ⋅ McKinney, Texas, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Consulting
Workplace Type:
On-site
Location
The Merc - 1800 Main StreetBusiness
We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you’re ready to be a part of our team, we encourage you to apply.
Job Description
Provides the first impression to current and future residents. Performs functions related to the leasing of multisite apartment communities. Are responsible for functions related to maintaining a high and stable occupancy of the property while maintaining a closing ratio at or above 33%. Provides excellent customer service to all residents and guests. There is a strong need to self-prioritize between the properties, which is an added responsibility. Higher than usual multi-tasking and organizational skills are required. Travel required.
Overview:
Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Required to manage all internet leads and proper follow up. Maintains social media activities on different platforms and strives to increase engagement through postings and responses to reviews and ratings.
Completes applicant screening process and prepares appropriate correspondence based upon the result.
Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations.
Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data.
Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing.
Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties, including visiting competitor properties to better understand their product, marketing and sales techniques.
Assists with resident retention. Provides on going customer service to residents after moving in. Process work order requests, package collection, assists with day to day operations of the property and resident satisfaction.
Assist in the mentoring of newly hired leasing consulants
Requirements:
This position requires a High School Diploma/GED.
An additional that is preferred for the position include: Associate Degree in Customer Service/Hospitality.
1-2 years of required experience in Leasing or Sales
1-2 years of preferred experience working in multisites
This position may require a valid driver’s license depending on the needs of the property.
Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service.
A preferred skill for this position include: One-Site.
This position requires up to 75% travel
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!
#LI-JR1
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.#BPMF
Website: https://brookfieldresidential.com/
Headquarter Location: Calgary, Alberta, Canada
Employee Count: 501-1000
Year Founded: 1956
IPO Status: Delisted
Industries: Commercial Real Estate ⋅ Real Estate ⋅ Residential