Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description
 

Position Overview

As a Culture & Talent Business Partner at Sprinklr, you will play a vital role in fostering a collaborative culture and driving talent strategies that align with our business objectives.

You will partner with leaders across Sales, Services, and various internal functions to implement innovative strategies and solutions, and scale HR practices globally. Your expertise will help shape our approach to talent management, performance improvement, and organizational development.

What You’ll Do

• Business Partnership: Develop a comprehensive understanding of your assigned business unit, its key employees, and operational processes. Serve as the primary point of contact for HR needs and facilitate effective communication between HR and the business unit.

• HR Strategy Implementation: Collaborate with business leaders to implement best practices and support HR processes that drive organizational success.

• Talent Acquisition Collaboration: Work alongside the Talent Acquisition Team to create targeted recruiting plans that address promotions, leavers, and backfills by region.

• Risk Management: Identify potential gaps and propose actionable changes to mitigate risks associated with workforce management.

• Performance Improvement: Act as a catalyst for performance enhancement and positive change in people management. Mediate conflicts and provide guidance to managers on handling behavioral, performance, and disciplinary issues.

•  Change Management Leadership: Lead change management initiatives and manage communications related to culture and talent, both internally and externally.

• Advisory Role: Offer counsel to managers on labor regulations and best practices related to employee recognition, compensation, and work practices.

• Engagement in Performance Reviews: Actively participate in performance and pay review cycles, identifying outliers for consideration and ensuring equitable recognition and compensation.

• Business Acceleration: Support business growth while ensuring strategic pauses to assess risks and opportunities.

• Acquisition Integration: Engage in acquisition efforts to ensure seamless integration of new talent into the organization.

Who You Are & What Makes You Qualified

• Experience: 6-8 years of human resources experience, with 3+ years specifically as an HR business partner or generalist, ideally in technology or entertainment sectors.

• Emotional Intelligence: Demonstrate high emotional maturity and integrity, embodying our culture and values in all interactions.

• Passion for HR: A strong interest in evolving HR practices, backed by ongoing education in global best practices and relevant certifications (PHR, SPHR, SHRM-CP, or SHRM-SCP).

• Leadership Skills: A collaborative and influential leader who inspires action and champions positive change within teams.

You Know You're Successful If...

• You cultivate a positive work environment where employee satisfaction is high, evidenced by effective coaching and development of managers into expert leaders.

• Your business unit operates as a legally compliant and agile team, consistently achieving its annual objectives.

• Join us at Sprinklr and contribute to building a thriving culture that empowers our employees and drives business success!

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Compensation Range

$100,000 - $133,000 - $166,000

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role.  Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s  discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.  The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.