Accenture Services Sp. z o.o. is a subsidiary of Accenture, a global professional services company. Located in Poland, it offers a wide range of services including consulting, technology, and outsourcing. The company focuses on delivering innovative solutions to clients across various industries, leveraging Accenture's global expertise and local market knowledge to drive business transformation and efficiency. Visit us at www.accenture.com. 

The work:

• Resolving queries from vendors in Salesforce
• Team management in case of Team lead absence (ensuring that the daily activities, both individual and backups, are fulfilled according to the timetable, procedures, and business goals)
• Keeping metrics with accordance to SLA Supporting the most complex processes - GR process, down payments and Trade pass Quality validation Invoice posting (PO, non-PO, down payments, credit notes)
• Resolving Exception Handling Communication with vendors and other Teams to resolve queries (Procurement, Payments Team, VMD Team, Technical Support)
• Cooperation with Tax Team to resolve queries related the correctness of posting VAT and WHT Communicate effectively and timely to resolve issues
• Supporting calls with other Teams and vendors.

Flexible: Possibility of working in hybrid mode from the office located in Cracow until further notice (3 days in the office, 2 days at home).

With all our roles, there is some in-person time for collaboration, learning and building relationships with Clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

What's in it for you:

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.

• Access continuous learning opportunities.

• Work on projects for international clients, expanding your skills set.

Here's what you will need:

• Fluent English min.B2
• Excellent verbal and written communication skills to articulate progress, escalate issues, and collaborate with team members and stake
• Experience with Customer Service Knowing Salesforce is high asset
• Fluent in AP modules in SAP Knowing fiscal requirements for EMEA countries

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

What we can offer:

• Individual support of a People Lead and a specific path of professional development.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training etc.)

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

What we believe:

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.