About Us:
Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.
With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.
The Role:
We are looking for a talented, data-driven CRM leader to scale our customer engagement and retention marketing efforts and make game-changing leaps in CRM’s impact to business performance. Reporting to our Sr. Director of Comms & GTM, the Director of CRM will lead the vision, strategy and excellence of our CRM effort, leading a team across all aspects of CRM communications, segmentation, lifecycle, and other programs designed to increase long-term loyalty, retention, and lifetime value. The right candidate desires to develop best-in-class talent and innovative CRM capabilities spanning CRM marketing campaigns, fan happiness CX touchpoints, paid customer marketing, Product and more.
Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.