Application Support Engineer

Posted:
8/28/2024, 6:56:00 PM

Location(s):
Karnataka, India ⋅ Bengaluru, Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Netapp Storage Area Network (SAN) Administration
Good to have skills : Cloud Infrastructure, Vmax, Nimble
Minimum 3 year(s) of experience is required
Educational Qualification : 15 Years of full time education

Position: Senior Storage Solutions Engineer Responsibilities: 1. Perform installation, configuration, and optimization of storage systems to ensure high availability, performance, and scalability. 2. Conduct capacity planning and forecasting to support future storage growth and demand. 3. Implement data protection and disaster recovery strategies, including backup, replication, and failover solutions, leveraging the capabilities of VMAX, NetApp, and PowerMax, Nimble, Data-Domain platforms. 4. Monitor storage infrastructure health, performance, and utilization, proactively identifying and resolving issues to ensure uninterrupted operation. 5. Develop and maintain documentation, including system configurations, procedures, and best practices, to facilitate knowledge transfer and compliance with organizational standards. 6. Stay current with industry trends and advancements in storage technologies, evaluating and recommending new solutions and features to enhance the storage infrastructure. 7. Collaborate with vendors and third-party providers to evaluate, procure, and implement hardware and software upgrades or replacements as needed. 8. Provide technical support and guidance to other IT teams and end-users, troubleshooting storage-related issues and providing timely resolutions. 9. Collaborate with cross-functional teams to gather and analyse business needs, translating them into technical requirements for storage solutions. 10. Participate in the planning and execution of storage-related projects, including migrations, upgrades, and expansions, ensuring successful completion within established timelines and budgets. Requirements: 1. Bachelor's degree in Computer Science, Information Technology, or related field; relevant certifications and industry training preferred. 2. Six years of experience in designing, implementing, and supporting enterprise storage solutions, with expertise in VMAX, NetApp, and PowerMax, Nimble, Data-Domain platforms. 3. In-depth knowledge of storage architectures, technologies, and protocols, including SAN, NAS, Fibre Channel, iSCSI, NFS, and CIFS. 4. Experience with storage virtualization, thin provisioning, deduplication, compression, and other advanced storage features. 5. Proficiency in storage management and monitoring tools, such as Unisphere, OnCommand System Manager, and PowerMax Manager. 6. Strong analytical and problem-solving skills, with the ability to troubleshoot complex storage issues and perform root cause analysis. 7. Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors. 8. Demonstrated ability to work independently and as part of a team, managing multiple priorities and projects simultaneously. Minimum 5 years of experience

15 Years of full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing