Job Description:

About DXC Technology

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.  The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.com

Main Duties

• Validating bank mandates and other registration forms, raising queries as required
• Setting up bank accounts in our in-house systems
• Liaising with the customers and their banks
• Updating various system tables to ensure onward processing can complete
• Completion of various daily settlement tasks to ensure settlement runs smoothly
• Creating, and maintaining procedures to ensure the latest process is documented
• Providing evidence and responding to questions raised by internal and external auditors

Skills & Experience

• Strong customer service skills to ensure the customer is kept up to date with progress on their issue.
• Good analytical and communication skills are needed to ascertain the problems the customer is encountering so that you can resolve their issues in a timely manner.
• The ability to multitask is key as you will often be managing multiple queries from various customers simultaneously.

• You will need to have an eye for detail and work to a high degree of accuracy as its important to be observant and notice any discrepancies or errors within documentation
• Change focus quickly as business needs dictate
• Work under pressure to meet challenging deadlines
• A flexible team player with a “can do” attitude
• Knowledge of banking and insurance processes is advantageous but not essential.
• Knowledge of Excel

Investment In Training and Development 

We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.  

Our Culture 

Here at Velonetic, we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.  

Find out more : Our Culture

Employee Benefits 

As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.

You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.

DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic. DXC will be managing the recruitment throughout the onboarding process.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.