Job Description

• Provide support to internal and external customers by solving escalated problems and providing information to ensure the optimum machine performance criteria are met in the field
• Provide on-site technical support actively at our customers for faster issue resolution
• Perform data analysis of systems to resolve problems and/or to improve system performance.
• Escalate problems to Global Support Center and D&E in accordance with ASML escalation process including complete and accurate data and problem descriptions.
• Perform analysis of structural issues that are identified at our customers and escalate with improvement suggestions to develop structural solutions.
• Develop and implement solutions to unusual and complex technical problems escalated from field service or by customers.

Education and experience

• 3 years experience in ASML - Semiconductor business or equivalent experience in relevant business
• Bachelor or Master degree in technical science (Physics, Mechatronics, Electronics, Chemistry, Aerospace Engineering, Process technology, etc.) or equivalent experience is desired.
• Understanding about semiconductor process
• Process knowledge – OVL / Focus / Imaging
• General knowledge of computer science and algorithm
• Sensor, Actuator and optics used in alignment and leveling
• Knowledge in  Physics / Electronics / Mechanics / Mathematics

Personal Skills

• Fluent English for both speaking and writing
• Capable of dealing with a broad range of technical subjects and various stakeholders
• Professional Communication to adjusts way of presenting to the audience.
• Good analytical, communicative and social skills
• Interpersonal skills to Influence positive to build good teamwork
• Planning and Prioritizing skills
• Focus on quality and continuous improvement
• MATLAB, Excel Macro, Programing knowledge is preferred

Working Location  Cheong-Ju office

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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