Primary City/State:

Phoenix, Arizona

Department Name:

Work Shift:

Varied

Job Category:

Administrative Services

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Location: Banner Estrella Medical Center

Shifts - There is a need for coverage Sunday through Saturday 8 hour shifts -1:00PM-8:00PM and 6:30AM-2:30PM. Possibility for the ability to work 40 hours a week.

In this position you will be stationed at the main entrance of the hospital, you will greet patients and visitors as they enter the facility, provide directions on where to go, look up patient room numbers and potential to escort guests as necessary

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

As a valued and respected Banner Health team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.

POSITION SUMMARY
This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.

CORE FUNCTIONS
1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.

2. Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety.

3. In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.

4. May answer phones, transfer calls , take messages, and relay messages and information as needed.

5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested.

6. Performs functions within established parameters. Customers include patients, families, and the community at large.

MINIMUM QUALIFICATIONS

Must have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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