Senior Gas Meter Technician | Rochester, NY

Posted:
8/21/2024, 5:00:00 PM

Location(s):
City of Rochester, New York, United States ⋅ New York, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Bermex, Inc.

About The Team

At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading and exchanges. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. 

About the Role

The Senior Gas Meter Technician reports to the Supervisor at Bermex. This position will play a key role in gas meter maintenance, exchange, and measurement. This position requires a high degree of walking in outdoor environmental conditions, excellent time management, and exceptional flexibility day to day.

  • Salary Transparency: For those residing in NY the pay for this position is $28/hr.

What You’ll Do

Gas Meter Exchanges

  • Perform visual inspections of gas service for abnormal operating conditions

  • Identify hazards at meter sites and report accordingly

  • Properly change out gas meters of varying sizes and brands

  • Properly change out gas meter registers for AMI/AMR upgrade

  • Perform safety checks to ensure proper installation

  • May require walking for long distances (occasionally up to 10 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)

  • May exert physical force moving objects (routinely 10lbs. of force, up to an occasional 50 lbs. of force)

Customer Communication

  • Refers all consumer complaints to the appropriate authorities

  • May provide general information about the meter services to customers, when applicable

  • Use telephones, tablets, and/or computers to communicate

Other duties as assigned.

About You

Must haves:

  • Education: None. Must be 18 years of age or older.

  • Experience: 3 year’s experience or more, in exchanging gas meters of varying sizes with ability to properly safety test, troubleshoot and relight pilot lights on a variety of existing appliances. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training

Nice to haves:

  • Education: High School Degree

  • Experience: 5 year’s experience in exchanging gas meters of varying sizes with ability to properly safety test, troubleshoot and relight pilot lights on a variety of existing appliances.

Your Skills:

  • Must have a valid driver’s license

  • Ability to multi-task and work independently as well as a team

  • Exceptional flexibility in daily routines and route scheduling. Must be flexible in times of need, including extended nights and weekends.

  • Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day

  • Excellent communication skills, comfortable interacting management and customers

  • Ability to interact with unhappy or negative customers in a professional manner

  • Excellent attention to detail for problem solving and finding

  • Ability to walk long distances and prepare for weather conditions, accordingly

  • Proficient computer skills, including knowledge of Microsoft Office programs

  • Place a high value on safety, quality of work, and operational procedures

This role would not be a good fit if:

  • You don’t enjoy working independently

  • Do not enjoy working in outdoor conditions

  • Do not enjoy walking long distances

  • Are not flexible and do not enjoy adapting to your current work schedule or routine

  • Do not have adequate planning and time management skills to finish a day’s work in a timely manner

  • Drug/alcohol testing is required

Drug/Alcohol Testing 

  • Drug/alcohol testing is required 

  • Drug/alcohol testing required per non-regulatory requirements for employees working with water, electric, and meters 

  • Drug/alcohol testing required per Federal DOT Regulations for employees working with gas meters 

Benefits

Health and Safety

  • Group health plans including medical/prescription, dental, vision and a variety of other coverage options

  • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability

  • Flexible Spending Accounts or an option for a Health Saving Account with company match

  • Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement

  • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost

  • Roth or Traditional 401(k) Retirement plan with company match

PTO Plans

After 90 completed days of service for full-time employees:

  • Paid Vacation

  • Paid Holidays

  • Paid Wedding Day

  • Veterans Day paid time off for our veterans

  • Paid Sick Time (New York based positions ONLY)

Perks/Allowances

  • Company vehicle (for all driver-based positions)

  • Gas card for company vehicle (if applicable)

  • Company provided cell phone or mobile allowance (only if applicable)

  • Boot allowance from approved vendors

  • Daily per diem for travel-based positions

Where We Work

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)