Posted:
8/21/2024, 5:00:00 PM
Location(s):
City of Rochester, New York, United States ⋅ New York, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
About The Team
At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading and exchanges. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Senior Gas Meter Technician reports to the Supervisor at Bermex. This position will play a key role in gas meter maintenance, exchange, and measurement. This position requires a high degree of walking in outdoor environmental conditions, excellent time management, and exceptional flexibility day to day.
What You’ll Do
Gas Meter Exchanges
Perform visual inspections of gas service for abnormal operating conditions
Identify hazards at meter sites and report accordingly
Properly change out gas meters of varying sizes and brands
Properly change out gas meter registers for AMI/AMR upgrade
Perform safety checks to ensure proper installation
May require walking for long distances (occasionally up to 10 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)
May exert physical force moving objects (routinely 10lbs. of force, up to an occasional 50 lbs. of force)
Customer Communication
Refers all consumer complaints to the appropriate authorities
May provide general information about the meter services to customers, when applicable
Use telephones, tablets, and/or computers to communicate
Other duties as assigned.
About You
Must haves:
Education: None. Must be 18 years of age or older.
Experience: 3 year’s experience or more, in exchanging gas meters of varying sizes with ability to properly safety test, troubleshoot and relight pilot lights on a variety of existing appliances. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training
Nice to haves:
Education: High School Degree
Experience: 5 year’s experience in exchanging gas meters of varying sizes with ability to properly safety test, troubleshoot and relight pilot lights on a variety of existing appliances.
Your Skills:
Must have a valid driver’s license
Ability to multi-task and work independently as well as a team
Exceptional flexibility in daily routines and route scheduling. Must be flexible in times of need, including extended nights and weekends.
Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day
Excellent communication skills, comfortable interacting management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Ability to walk long distances and prepare for weather conditions, accordingly
Proficient computer skills, including knowledge of Microsoft Office programs
Place a high value on safety, quality of work, and operational procedures
This role would not be a good fit if:
You don’t enjoy working independently
Do not enjoy working in outdoor conditions
Do not enjoy walking long distances
Are not flexible and do not enjoy adapting to your current work schedule or routine
Do not have adequate planning and time management skills to finish a day’s work in a timely manner
Drug/alcohol testing is required
Drug/Alcohol Testing
Drug/alcohol testing is required
Drug/alcohol testing required per non-regulatory requirements for employees working with water, electric, and meters
Drug/alcohol testing required per Federal DOT Regulations for employees working with gas meters
Benefits
Health and Safety
Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
PTO Plans
After 90 completed days of service for full-time employees:
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Perks/Allowances
Company vehicle (for all driver-based positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance (only if applicable)
Boot allowance from approved vendors
Daily per diem for travel-based positions
Where We Work
Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Website: https://acrt.com/
Headquarter Location: Stow, Ohio, United States
Employee Count: 1001-5000
Year Founded: 2018
IPO Status: Private
Industries: Commercial ⋅ Consulting ⋅ Training