Benefits to eligible employees, include: 

• 401(k) plan with matching company contributions 

• Medical, Dental & Vision Care 

• 8 weeks of paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays 

• Flexible Work Arrangements may be available

• Annual Performance Bonus.

• Online platform with +15.000 certified courses available for your professional development. 

• Wellbeing platform with personalized programs (yoga, meditation, exercise, meal plans, among others). 

• Assistance program for employee and immediate family members (psychological counseling, legal and financial assistance, nutritional guidance). 

• Employee recognition program. 

• Participation in BRG (Business Resource Groups): Be part of our BRG, which promotes diversity and inclusion within JLL. 

What this job involves

We are currently seeking a dynamic individual for the role of Sr. Facilities Manager to join our team: 

• Location: Gurabo, Puerto Rico. 

• Work schedule:  Monday to Friday, 8:00 am to 5:00 pm (available to work outside central work schedule).

• Work model: On site. 

• Contract Type: Indefinite-term. 

This Sr. Facility Manager role oversees operations, leads teams, and manages client relationships. They ensure compliance, handle finances, coordinate with vendors, and drive strategic goals. Key responsibilities include maintaining high-quality service delivery, fostering team development, and aligning operations with organizational objectives while meeting contractual obligations and client expectations. 

What is your day to day?

•  Here's the summary in English without initial titles, in 8 bullet points:

• Lead and operate assigned facilities, manage the team, and oversee contractors to meet client expectations and contractual KPIs.

• Maintain a trusted advisor relationship with the client, ensure client satisfaction, provide periodic reports, and develop recovery plans when necessary.

• Create high-performing teams, develop succession plans, set goals aligned with organizational objectives, and foster professional growth among team members.

• Monitor compliance of services, including quality, safety, and financial commitments, and achieve contractual KPIs.

• Coordinate with primary vendors, maximize utilization of preferred suppliers and M/WBE companies, and collaborate with the Sourcing team.

• Manage the account's financial performance, develop operational and capital budgets, and generate variance reports.

• Drive high-quality results, identify expansion opportunities, and ensure effective integration of project delivery services and facilities management operations.

• Establish operational policies and budgets, delegate tasks and responsibilities, and direct the achievement of project milestones and deadlines.

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Required:

• Bachelor's degree in Facility Management, Business Administration, Engineering, or related field.
• 5+ years of experience in facility management or related field.
• Proven leadership skills with ability to manage and motivate diverse teams.
• Strong financial acumen, including budget development and management.
• Experience with contract management and vendor relations.
• Knowledge of industry regulations and compliance standards.
• Project management experience is a plus.
• Ability to work flexible hours and respond to emergencies as needed.
• Advanced level of English.

Desired skills:

• In-depth knowledge of facility operations, maintenance, and safety protocols.
• Excellent client relationship management skills.
• Proficiency in facility management software and MS Office suite.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.