Infra Tech Support Practitioner

Posted:
9/1/2024, 6:29:51 PM

Location(s):
Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft Intune
Good to have skills : Microsoft Endpoint Configuration Manager, Microsoft 365 Security & Compliance
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Intune Specialist Summary As an Intune SME, you are responsible for end-to-end management and troubleshooting of Windows devices (OS, Application, Configuration and Compliance management). Also manages custom Intune roles and adds assignments for built-in Intune roles. Ideal Candidate Profile: -Set up installs, maintains, upgrades of Video and Teleconferencing devices - coordinate testing, implementation, and documentation of unified communication solution Primary Skill: - Proficient in SCCM /MECM and Intune - Knowledge on Active directory and GPO policies - Must possess good technical understanding of Windows OS -In-depth knowledge of Microsoft Intune capabilities, including device enrolment, compliance policies, application management, and conditional access - Proficient in using WSUS for patch management Secondary Skill: Good to have knowledge in MS defender Knowledge on PKI server for certificate management (desktop) Responsibilities: Day to Day Responsibilities -Intune package customization -Upload and Configuring LOB applications (Windows) -Software distribution and patch management for end user devices -image management for Windows Client OS -package Intune compatible applications, publish to Intune in line with the operational support Documentation -create and maintain a roadmap for EUC -engage with vendors like Microsoft to review new features/existing features and make recommendations Additional Information: The candidate should have a minimum of 7+ years of experience working as an Intune Administrator A 15 year full time education is required. Excellent written and verbal communication Self-Driven & Punctual Flexible to work in 24x7 shift This position is based at our Bengaluru office.( Preference )

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing