Posted:
2/18/2026, 2:24:39 PM
Location(s):
Indiana, United States ⋅ Karnataka, India ⋅ Bengaluru, Karnataka, India ⋅ Indianapolis, Indiana, United States
Experience Level(s):
Senior
Field(s):
Product
Job Description
About the Team
The Post Purchase group is responsible for building and scaling the platforms that power Walmart eCommerce flows. The team delivers the entire order management & fulfillment experiences and platform capabilities.
We are looking for a Staff Technical Program Manager with strong technical depth, strategic mindset, and proven execution skills to drive complex, cross‑domain programs across eCommerce, Product, Engineering, Data, Finance, Legal, and Customer Experience. This role is critical to scaling Membership platforms that directly impact customer loyalty, engagement, and long-term business growth.
If you thrive on solving complex technical and organizational problems, enjoy working in fast-paced environments, and are motivated by building platforms that operate at massive scale, this role offers the opportunity to influence the future of Membership at Walmart. The systems we build must be highly scalable, secure, reliable, and observable, supporting millions of members and transactions daily.
What You’ll Do
Own and drive multiple complex, interdependent programs forming a portfolio of workstreams aligned to walmart ecommerce platforms.
Lead large, multi-disciplinary, and multi-product technology initiatives across post purchase ecommerce workflows using strong techno-functional expertise.
Drive deep discovery and planning, including scope definition, feature sequencing, and dependency management, ensuring alignment with product and business priorities.
Manage programs through the full lifecycle: planning, execution, risk management, delivery, and post-launch optimization.
Understand system interdependencies (identity, billing, payments, benefits, data, experimentation, and partner integrations) and guide teams toward scalable technical solutions.
Communicate effectively at all levels—explaining technical trade-offs with engineers while clearly articulating risks, options, and recommendations to senior leaders and executives.
Proactively identify program risks, constraints, and trade-offs; develop mitigation strategies; and ensure timely escalation when required.
Build strong domain expertise in eCommerce related workflows
Influence without authority by simplifying complex problems, aligning stakeholders, and driving decisions to timely outcomes.
Maintain a deep understanding of architecture-level implementation details and propose technical alternatives when necessary.
Drive cross-functional alignment on data contracts, infrastructure capacity, cloud services, security, privacy, and compliance requirements.
Maintain an end-to-end view of program health and dependencies; adjust milestones and delivery plans as conditions evolve.
Set up and facilitate architecture and technical design reviews, challenge assumptions, and help teams converge on optimal solutions.
Partner closely with architects, engineering managers, and tech leads to ensure systems are production-ready, resilient, and observable (monitoring, alerting, SLAs).
Define and track product and technical milestones; manage expectations; and drive execution excellence across all phases.
Lead day-to-day execution of complex Agile software development programs, including platform modernization, migrations, and integrations.
Build and maintain multi-quarter roadmaps; lead large, geographically distributed teams and stakeholders to deliver results.
Develop and manage integrated program, release, and dependency plans across multiple workstreams.
Align teams to common business, member, and release goals while ensuring accountability and transparency.
Continuously improve program management processes and establish best practices across the Membership organization.
Partner with Product Managers, Engineering Leaders, Finance, Legal, and Executive Sponsors to deliver high-impact outcomes.
Perform data analysis to identify trends, diagnose platform or customer pain points, and track KPIs related to membership growth, retention, and experience.
What You Will Bring
Bachelor’s degree and 8+ years of full lifecycle technical program management experience
OR Master’s degree and 5+ years of technical program management experience
OR 8+ years of equivalent technical program management experience.
Experience working with multiple development methodologies (Agile, Scrum, Kanban).
Proven experience coaching and guiding teams on process, execution, and delivery.
Strong experience working with global, cross-functional, and distributed teams.
Excellent written, verbal, and presentation skills with the ability to influence at all organizational levels.
Comfort operating in fast-paced, ambiguous, and evolving environments.
Hands-on experience with Agile tools (JIRA, Confluence, portfolio and planning tools).
Strong analytical skills with experience leveraging data and workflow analytics to drive decisions.
Solid understanding of large-scale distributed systems, cloud-native architectures, APIs, and data platforms.
Strong technical aptitude with the ability to understand architecture, design trade-offs, and delivery risks.
Ability to contribute to program and portfolio strategy.
Strong facilitation and decision-making skills, including driving alignment, consensus, or escalation when needed.
Preferred Qualifications
Master’s degree in Computer Science, Information Systems, or a related field.
Certified Scrum Master (CSM) or equivalent certification.
Experience driving platform, DevOps, or infrastructure modernization initiatives.
Strong business acumen with experience supporting subscription-based or consumer-facing platforms.
Experience in eCommerce, retail, or membership/subscription ecosystems strongly preferred.
Experience operating in a global environment with distributed teams.
Knowledge of CI/CD pipelines, test-driven development, and modern engineering practices.
Familiarity with mobile applications and front-end web technologies.
Prior software development experience is a strong plus.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service
professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 5 years' experience in engineering, engineering program management, technical program management, product management, or related area. Option 2: 7 years' experience in engineering, engineering program management, technical program management, product management, or related area.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Website: http://www.walmart.com/
Headquarter Location: Bentonville, Arkansas, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping