The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are looking for a Senior Product Manager who is versed with Fintech, enjoys working with data and is a customer champion. You’ll be working with an exciting team that focuses on reporting and data needs of some of the largest merchants and partners with PayPal. No matter where merchants engage with us, we’re dedicated to meeting them where they are and providing solutions that propel their business forward.
The Senior Product Manager will be responsible for the end-to-end management of our data reporting product line. This role requires a strategic thinker with strong technical acumen and a proven track record in product management. The ideal candidate will have at least 8 years of experience in product management, preferably with products that require payment data synchronization capabilities.

Job Description:

Job Responsibilities

Product Strategy & Vision:

• Define and communicate the product vision, strategy, and roadmap for data sharing enabling financial and operational reconciliation.
• Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for innovation.
• Use data-driven insights about experience, integration gaps and customer pain points to brainstorm and build solutions enabling seamless reconciliation.

Product Development:

• Collaborate with engineering, design, and QA teams to ensure product features are delivered on time and meet quality standards.
• Prioritize product features and enhancements based on business and customer impact.
• Provide the year long product visions and strategies for their team, while also providing clear, iterative roadmaps to realize it. Build and maintain healthy scrum regime
• Use data and research to evaluate your product’s impact, and push for continuous improvement that shows tangible results.

Stakeholder Management:

• Work closely with cross-functional teams, including platform, sales, marketing, and customer support, to ensure successful product launches and ongoing customer satisfaction.
• Collaborate with stakeholder on data, infrastructure, integrations, and reconciliation.   
• Serve as the primary point of contact for internal and external stakeholders regarding product-related queries and updates.

Customer Focus:

• Engage with customers to gather feedback, understand pain points, and identify opportunities for product improvements.
• Ensure the product delivers exceptional user experience and meets customer performance expectations.

Metrics & Analysis:

• Define and track key performance indicators (KPIs) to measure product success and drive data-driven decisions.
• Conduct regular product performance reviews and implement necessary adjustments to meet targets.

Compliance & Security:

• Ensure that our products meets all regulatory, compliance, and security requirements.
• Stay up-to-date with industry standards and best practices for low latency and data synchronization technologies.

Job Requirements:

• Bachelor’s degree in computer science, Engineering, Business, or a related field; MBA is a plus.
• Minimum of 8 years of product management experience, with a focus on low latency and high data sync products.
• Strong technical background with the ability to understand and discuss architectural concepts, trade-offs, and new opportunities with engineering teams.
• Proven experience in defining product requirements, writing user stories, and managing product backlogs.
• Excellent, data, problem solving, critical-thinking skills, and decision-making skills.   
• Outstanding communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Demonstrated ability to lead cross-functional teams and drive results in a fast-paced environment.
• Experience working with Payment products, or data reconciliation is a plus.
• At ease managing multiple projects, setting stakeholder expectations, working individually, and collaborating across teams.   
• Understanding of standard accounting terminology and principles. 
• Experience in financial services, B2B or B2C e-commerce is preferred.

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$84500 to $204600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.